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Email Marketing Knowledge Base .: Advanced Features .: API .: 4. Troubleshooting

4. Troubleshooting

Common problems encountered when using the API

article I have been unable to get a response the API. It is blank, what do I do?
A blank response from the API means that the API could not find the XML content submitted in the request.Remember that the XML data should HTML ENTITIED and submitted using POST and attached to the xmldata parameter. The communication would look like something like...

(No rating)  7-10-2006    Views: 3777   
article Received Response Status of "Invalid Login Info"
Symptoms After sending a request to the API, you receive a response with a status message saying "Invalid Login Info". Causes Your username and/or password are incorrect. Your XML is not properly formatted. Resolution Ensure that your username and password are...

  5-11-2007    Views: 4054   


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