Is there a 'wildcard' value I can use when doing email address searches?
If you want to search for a group of emails all sharing the same domain name, you can use a wildcard value to find them all. To do this, use the % (percentage symbol) in place of the address...
example:
%@Email System.com
Why isn't the list upload report reflective of my actual list?
In our experience, this type of problem is typically related to a problem with the file you are trying to upload. The most frequest problem is you have selected 'comma-delimited' as your delimiter, and one of the fields in your database file has commas in it. For example: The list you're...
12-16-2004
Views: 7543
My message was undeliverable to a specific address, even though it's valid. Why?
A soft bounce is usually caused by the recipient's mail server being temporarily unavailable. A second attempt should go through with no errors.Please see this article if you feel that your email received a very large number of email bounces as seen through your email report.
10-15-2004
Views: 4755
General Info
(Note: We are still in the process of adding to this section. If you have a question that isn't addressed here, please use the Contact Us link in the top right corner.)What is a Private IP address? An IP address is the unique identifier that routes your emails to the recipients. A Private IP...
3-4-2006
Views: 4615
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